Trust through clear boundaries
Know what Assetifyr checks, records and does not guarantee.
The pilot combines business identification, controlled data access, event confirmation and audit trails. It avoids claims the current process cannot support.
Business authorisation
Access starts with an identified business and an authorised payment method.
Before receiving request details, a repair business provides legal, contact and billing details, its service categories and manufacturers, and a payment card. Business or tax numbers are checked where a reliable mechanism is available.
The card and SCA authorisation support access control and collectability. They are not proof of competence, insurance or the quality of future work.
Current pilot boundary
Assetifyr does not yet verify every individual who may attend.
The pilot identifies and authorises the repair business. It does not currently verify the personal identity, professional qualifications or insurance of each person attending a visit.
Controlled disclosure
Only the selected business receives the exact address and contact.
During private multi-response matching, candidate businesses receive only the appliance, issue, approximate area and availability. Exact address, identity and contact details remain hidden.
Private documents are purpose-limited. Business access expires after the defined post-service period, while billing, dispute and legal evidence follows the applicable retention schedule.
Evidence over assumption
Silence does not become an attended visit or completed repair.
After the appointment window, both parties receive structured prompts. Matching reports, explicit consumer confirmation or reviewed evidence create the relevant event.
- No attended-event fee if the appointment did not happen
- No completion fee without explicit consumer confirmation
- Open non-attendance reports remain visible during the response window
- Repeated anomalies can pause new requests for review
Ratings
Reviews stay connected to platform-linked work.
Only consumers connected to an Assetifyr attended visit or confirmed completion can rate that repair business for the job. The number of ratings appears with the score.
Assetifyr states the exact attribute checked — such as a validated business number or authorised payment method — rather than applying a broad “verified professional” label.
Privacy and retention
Operational records and market analysis have different data paths.
Personal data is retained for disclosed purposes and legal periods. Longer-term market analytics should use a separate, irreversibly anonymised and aggregated dataset without names, contacts, exact addresses, documents, free text or linkable keys.
Critical Slovenian consent, notification, consumer and support flows require human legal review. Automated translation alone is not the legal source of truth.